SONO TERMS & POLICIES
Legal
The agreements, privacy information and trust policies that govern use of SONO websites and SaaS services.
Agreements
SaaS Terms of Service
Standard B2B terms governing access to and use of SONO SaaS services.
Service Level Agreement
Availability targets, support priorities, maintenance rules and service credits.
Data Processing Addendum
Standard terms for processing customer personal data in connection with the services.
Acceptable Use Policy
Permitted and prohibited use of SONO services, accounts and infrastructure.
Privacy & Data
Privacy Policy
How SONO handles website, sales, billing, support and service-related personal data.
Cookie Policy
Information about cookies and similar technologies used on SONO websites.
Subprocessor List
Service providers that may process customer data for delivery of the SaaS services.
Data Request Information
How individuals and authorised customer contacts can submit privacy requests.
Trust & Corporate Policies
Security Overview
A plain-language overview of SONO security governance and safeguards.
Information Security Policy
SONO principles for confidentiality, integrity, availability and continual improvement.
Quality Policy
SONO commitments to reliable software, customer success and continual improvement.
Code of Ethics
Standards of integrity, lawful conduct, confidentiality and accountability.
