SERVICE PROVIDERS
Subprocessor List
Providers that may process customer data in support of SONO SaaS delivery.
1. Current list
| Provider | Purpose | Location | Processing context |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, storage, backup, infrastructure and application monitoring | Ireland AWS region | Sono Software FZE account; safeguards governed by the DPA and applicable AWS terms |
| Microsoft 365 | Business email and service/support communications | Microsoft service locations applicable to the tenant | Safeguards governed by applicable Microsoft terms and the DPA |
| Sono Yazılım A.Ş. | Standard product development, maintenance, security and technical support where access is necessary | Türkiye | SONO affiliate providing standard product and support operations under documented safeguards |
| Stripe entity applicable to the Sono Software FZE account | Payment processing, billing and fraud prevention | Regional/global | May act as processor or independent controller depending on the processing activity |
2. Changes
SONO will provide advance notice of a material new subprocessor. Customers may raise a reasoned data-protection objection during the notice period. SONO will work in good faith to address substantiated concerns.
3. Contact
Questions about subprocessors may be sent to info@sonosoftware.com.
